Overview
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached
RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
MAMYBEAR PRIVATE LIMITED.
Attn: Returns
RMA#
NO.2, EKAMBARAM INDUSTRIAL ESTATE
VALASARAVAKKAM
CHENNAI, TAMIL NADU 600 116
India
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be exchanged:
- Customised T-shirt Designs
- Customised Designs
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
- SHOULD BE AN UNUSED PRODUCT
- PRODUCT SHOULD NOT BE DAMAGED.
- PRODUCT TAG SHOULD NOT BE REMOVED
QUESTIONS
If you have any questions concerning our return policy, please contact us at: [email protected]